Privacy Policy
 

Effective Date: 01/07/2026
 

This Privacy Policy explains how Detailing Coach Ltd (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you use our website, book tickets for events, or contact us.
 

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
 

1. Who We Are

Business Name: Detailing Coach Ltd

Website: www.detailingevents.com

Email: craig@detailingevents.com

Registered Address: Unit 14, Newhall Industrial Estate, 28 Sanderson St,Sheffield S9 2TW
 

If you have any questions about this Privacy Policy or your personal information, please contact us using the details above.
 

2. Information We Collect

We may collect the following personal information:

• Full name

• Email address

• Telephone number

• Billing address

• Payment information (processed securely by our payment provider)

• Event booking details

• Communications you send to us

• IP address

• Browser and device information

• Website usage information collected through cookies
   

3. How We Use Your Information

We use your personal information to:

• Process event bookings and payments

• Send booking confirmations and event updates

• Respond to enquiries

• Provide customer support

• Improve our website and services

• Prevent fraud and maintain website security

• Comply with our legal obligations

• Send marketing emails where you have given your consent or where we are otherwise permitted by law
   

4. Legal Basis for Processing

Under UK GDPR, we process your personal information on one or more of the following lawful bases:

• Performance of a contract (to provide event bookings)

• Compliance with legal obligations

• Legitimate interests (such as improving our services and preventing fraud)

• Consent (for marketing communications and optional cookies)
   

5. Payment Information

Payments are processed securely through trusted third-party payment providers. We do not store your full debit or credit card details.
 

6. Cookies

Our website uses cookies to:

• Ensure the website functions correctly

• Remember your preferences

• Measure website performance

• Analyse visitor behaviour

• Improve user experience

Where required, we will ask for your consent before placing non-essential cookies.
 

7. Sharing Your Information

We only share your personal information where necessary with trusted service providers, including:

• Payment processors

• Website hosting providers

• Email communication providers

• Analytics providers

• Professional advisers where necessary

• Law enforcement or regulatory authorities where required by law
  
  We never sell your personal information.

8. International Transfers

Where personal information is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK data protection laws.
 

9. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services

• Maintain business records

• Meet legal and tax obligations

• Resolve disputes

• Enforce our legal rights
   

10. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate information

• Request deletion of your personal data

• Restrict processing

• Object to processing

• Request transfer of your data (where applicable)

• Withdraw consent at any time where processing is based on consent

• Lodge a complaint with the Information Commissioner’s Office (ICO)
   

Further information is available from the Information Commissioner’s Office.
 

11. Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure or destruction.
 

12. Third-Party Websites

Our website may contain links to external websites. We are not responsible for their privacy practices or content.
 

13. Children’s Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children without appropriate consent.
 

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised effective date.